Billing & payments
Understand the billing arrangement for your service, what your invoice shows and how to contact us with a payment question.
Billing depends on the service
Cloud & model services
Your quotation confirms the billing schedule and charges. Where monthly invoicing is agreed, usage is itemised for reconciliation.
AI deployment
Fees and the invoicing schedule are agreed by project, phase or milestone in your quotation or signed agreement.
MoonRouter
The product uses a prepaid balance and usage-based deductions. Refer to the MoonRouter product terms and your order for the applicable arrangement.
AI Organizer service quotations and MoonRouter product orders have their own applicable terms. Visit MoonRouter ↗ for product details.
What your invoice shows
- The issuing company, invoice number and billing period
- The services, usage or milestones being charged
- The amount due and payment terms, as agreed for your service
- Applicable project or service-level detail for reconciliation
View an illustrative invoice
ILLUSTRATIVE LAYOUT AND FIGURES — NOT A QUOTE.
INVOICE
AI ORGANIZER LIMITED (Hong Kong) · CR No. 79174175
SAMPLE INVOICE — ILLUSTRATIVE FIGURES. NOT A MOONROUTER TOP-UP REQUEST.
Paying an AI Organizer invoice
Online payment
Use the secure payment link supplied with your invoice. Check the company name and amount against the invoice before completing payment.
USD bank transfer
Use the details on your invoice, include the invoice reference and send your remittance confirmation so the payment can be matched.
The contracting company named in your quotation issues your invoice and is its payment beneficiary. If a payment request uses a different name, contact us before paying. Company names and registration details are on the Company page.
Questions about an invoice
Reply to the invoice email or write to sales@aiorganizer.ltd with the invoice number and the item you want to clarify.